Sample result
Training Deck Builder for Restaurants
The owner asked this:«I need the table-greeting training for Sazón de Origen's new servers: the greeting, the timings and what is NEVER done.»
① The behavior objective and the outline
Behavior objective: greet the table in 60 seconds with the house welcome and take the order ticket without asking twice.
| # | Slide | Behavior it builds | Minute |
|---|---|---|---|
| 1 | Why it matters | Recognizing the 60 seconds in which the guest decides to return | 0-2 |
| 3 | The house greeting | Saying it whole and in the house's tone | 4-7 |
| 5 | The timings | Table greeted in 60 seconds · menus in 2 minutes | 8-11 |
| 8 | What is NEVER done | The house's 3 real mistakes, no personal names | 13-16 |
| 11 | Pair practice | 2 rounds of 3 minutes; one plays the guest | 17-23 |
| 13 | Quiz | Five behavior questions, not theory | 24-28 |
| 14 | Close | Offering the star dish up front, without reciting it | 29-30 |
SUPUESTO: to estimate what NOT training costs, the server turnover cost declared by the house is used, not an industry figure. If the real one were double, the 30-minute session pays for itself with a single person staying one month longer.
② The delivered capacitacion.html file
14 slides, a single file, arrow-key navigation. Under each one, the word-by-word script, visible only in facilitator mode.
| Piece inside the file | What it carries | |||
|---|---|---|---|---|
| Slides 1-12 | Title, image or diagram, and the behavior written at the foot | |||
| Facilitator script | Running text with the pauses marked: «ask here who does it differently» | |||
| Timed practice | A 3-minute clock on screen, 2 rounds, with each person's part | |||
| Five-question quiz | The right answer and its reason under each one | |||
| Log sheet | Rows of Name \ | Score \ | Verdict \ | Rerun date |
One quiz question, exactly as it lands: «A family with two kids walks in and you are carrying three plates. What do you do first?» — the right answer is to look at them and say «I'll be right with you», because the greeting costs 2 seconds and the perceived wait is cut right there.
The full example has 1 more part(s): you see them inside the library, with your account.