EXAMPLEIllustrative example · fictional restaurant «Sazón de Origen». Not your data: your result is built with YOUR restaurant's.See the assistant →
Sazón de OrigenFictional contemporary Colombian restaurant in Medellín, 2 locations, 6 years in business. Every sample result in the library comes from this same case.
Culture and Leadership

Sample result

Pre-Shift Meeting Builder for Restaurants

The owner asked this:«We do a pre-shift when I remember, and when I do it runs twenty minutes talking about attitude. We are 9 on the floor and 6 in the kitchen, and the Tuesday-to-Friday lunch is what pays the payroll. I want the script so my captain can read it without me.»

① The clock: 600 seconds and there is no seventh block

11:35, standing, by the pass. Not 11:00 —set-up is half done— and not 11:55, by which time nothing can be fixed.

#BlockSecondsWho speaksWhich figure
1Yesterday's number90CaptainSales, covers, check and % against last Tuesday
2Today's target60CaptainTarget lunch covers
3State of the menu180Head chef86'd, those under 10 portions, new items
4The push of the day90CaptainThe literal line and its reason
5The split120CaptainSections, expected covers per channel, who is missing
6The one reminder60Whoever runs itWhat cost money yesterday

Total: 600 seconds. Block 3 is the longest on purpose: it is the only one that prevents the ticket the kitchen cannot fill, and that is the one that pays for the meeting.

② The literal script, with the blanks marked

① Yesterday's number — «Yesterday we did ____ on ____ covers, check of ____. Against last Tuesday we are ____ %.»
② Today's target — «Today we go for ____ covers. That is ____ more tables than yesterday between the three of us.»
③ State of the menu (kitchen speaks) — «____ is 86'd. There are fewer than ten portions of ____ left, tell me before you sell it. ____ is new: ____ grams, out in ____ minutes. If they ask for the 86'd one, the authorised swap is ____, no price difference.»
④ Today's push — «Today we push ____. It is said like this: «____». It is on because ____.»
⑤ The split — «____ takes the main room, ____ the terrace, ____ the bar. When the peak lands, ____ backs up ____. ____ is missing today, ____ covers.»
⑥ One single thing — «Yesterday ____. Not today.»
Close — «What is not clear?» — and wait. Really wait, three seconds of awkward silence, because whoever does not ask walks into the shift with the doubt.

It is written to be read aloud and not read on screen. Scripts read off a screen sound like memos.

③ The two-minute sheet and the push of the day

The five boxes the captain fills at 11:33, before calling the team:

BoxWhere it comes from
Yesterday's sales and coversYesterday's till close, first line
% against the same weekdaySame sheet, previous week's column
86'd and running lowCalled out by the head chef at 11:30
Push of the dayThe rule below — it is not improvised
Who is missingThe shift's WhatsApp group

The push of the day: one, and with its literal line. Three examples from your menu:

DishSelling line (< 15 words)Business reason
House platter«The platter comes with the blood sausage we make here. Nobody else has it.»Contribution margin 9 points above average
Sancocho«There is sancocho today and it is Tuesday: it is not back until Saturday.»Real scarcity, rotates the day's pot
House dessert«The dessert is made by Doña Rosa every morning. Twelve left.»Lifts the check ~12 % with no kitchen work

Two pushes are zero pushes. If the captain names two, the team pushes neither.

④ THE DECK: the push is not chosen, it is dealt

Six cut-out cards, one per star dish. Whoever runs the meeting takes the first unmarked card, reads the line exactly as written and returns it with the date on it. The push rotates instead of being whatever the boss likes best.

#DishThe line, literalBusiness reasonMarginUsed on
01Osso buco cappelletti«The cappelletti are filled this morning.»Fresh pasta: what does not sell in two days is thrown out68 %____
02Burrata with focaccia«The burrata came in yesterday, eight left.»Shared starter: it does not compete with the main74 %____
03House malbec«We pour the house malbec by the glass.»Highest margin, and it takes no kitchen time at peak81 %____

No line runs past 15 words, and all six pass the house's human-writing contract before they are printed: it is the only part of this document a guest will hear.

The full example has 2 more part(s): you see them inside the library, with your account.