Sample result
Pre-Shift Meeting Builder for Restaurants
The owner asked this:«My 11:40 pre-shift goes by in chatter and nobody knows what gets pushed that day. I want an 8-minute card, standing, that the floor manager runs without me, and a 45-minute weekly meeting, seated, where we decide what gets sold and what gets practised.»
① 8 minutes · the daily card: the header, the Boost and the mission
DAILY PRE-SHIFT · Sazón de Origen · Location 1 · Tuesday 6 October · from 11:40 to 11:48, standing · «The table that lunches with the clock in hand» · PILLAR: Speed without rush · TIME: 8 minutes (FOR-SAL-09)
01 · The Boost — 90 seconds. «A guest on the clock is not served faster: they are served without having to ask.» Between 12:30 and 1:30 half of lunch arrives, and a good share comes from an office with 45 minutes counted. That table does not judge the soup: it counts how many times it had to raise a hand. Yesterday, three tables asked for the bill twice.
| Block | Clock |
|---|---|
| The Boost | 90 s |
| The operations | 180 s |
| The drill | 180 s |
| The daily mission | 30 s |
| Total | 480 s |
04 · The daily mission — 30 seconds. Today no table chases the bill: it arrives with the coffee. At close, the floor manager logs on FOR-SAL-03 the tables that had to ask for it again. The target is zero. Closing question: «Which table today will arrive in a hurry, and who takes it?»
② 8 minutes · the operations, the drill and the two-minute sheet
02 · The operations — 3 minutes, four lines:
| Line | What is said |
|---|---|
| The number | Yesterday: 4,180,000 COP, 96 covers, 4 % below last Tuesday. Today's target: 104 covers, 58 of them between 12:30 and 1:30. |
| Sold out | No chicharrón for the bandeja until tomorrow. Authorised substitute: roast pork, no allergen change, confirmed at the pass at 11:17. Trout: 8 portions left. |
| The push | Card 3 of the deck · Garlic trout, 46,000 COP · «Garlic trout? We sear it in the pan the moment you order.» It leaves 29,900 COP a plate, 6,140 more than a sancocho, and is out in 12 minutes. |
| The split | The second-position server is off: the cashier covers the door from 12:30 to 1:30. Egg allergy on the 12:30 booking, position 3. |
03 · The drill — The table 7 stopwatch · 3 minutes. A couple warns on arrival: «we have 40 minutes». In 60 seconds, the first-position server says out loud the four moments that table cannot wait —the menu, the soup, the main and the bill— and who covers each one. Past 60, the next one tries.
The two-minute sheet, filled in by whoever leads before starting: yesterday's sales, today's target, sold-out items, the push (card 3, signed at 11:17) and who is missing.
③ 45 minutes · the weekly meeting clock
Location 1, Tuesday from 10:15 to 11:00; Location 2, Wednesday at the same time. Seated, at tables 1 to 4 pushed together, with the week's report printed and the deck on the table. The ten people on that location's lunch attend. The weekly one decides; the pre-shift executes.
| Block | Minutes | Who speaks |
|---|---|---|
| 1 · The week in figures | 5 | Location manager |
| 2 · The week's menu | 8 | Head chef |
| 3 · The split and the cover | 6 | Floor manager |
| 4 · The reminders that cost money | 4 | Floor manager |
| 5 · The deck against the mix | 7 | Location manager and the team |
| 6 · The month's practice | 12 | Floor manager and the team |
| 7 · Questions and the verdict | 3 | Location manager and the team |
| Total | 45 |
5 + 8 + 6 + 4 + 7 + 12 + 3 = 45 minutes. Block 6 is the longest on purpose: it is the week's only practice. At 11:00 the meeting ends even if something is missing: what is missing goes to FOR-SAL-23 and opens the following Tuesday. And at that time the floor manager writes on the week's six FOR-SAL-09 cards which deck card each day gets.
④ 45 minutes · the deck against the mix and the meeting's economics
The week's rule: the card whose dish did not reach 10 % of tables on the days it was pushed goes out. The one the mix asks for comes in: the dish that leaves the most margin among those the kitchen can send at the peak. If none fell below 10 %, the deck is left alone.
| Card | % of tables (illustrative) | Decision |
|---|---|---|
| 2 · Three-meat sancocho | 18 % | Stays: still the workhorse |
| 3 · Garlic trout | 16 % | Stays |
| 5 · Dessert of the day | 7 % | Out: below 10 % |
| In · Lulo juice jug | — | In: 18,000 COP a jug, leaves 13,500 (75 %) (illustrative) and the bar makes it in 3 minutes |
The dessert does not leave the menu: it stops being a push.
The economics, no make-up: the meeting costs 920,684 COP a month as paid time, and its own two levers bring 539,345 COP. It does not pay for itself. It pays because it holds up the daily pre-shift's three levers, 819,213 COP a month more: with them, 1,358,558 COP a month against 920,684.
The full example has 2 more part(s): you see them inside the library, with your account.