AI assistant · N5 Complete system
Role Manual Builder for Restaurants
You pick the role and the assistant hands you its full manual in a printable .html file: twenty-one sections —from what the post moves in money, with the arithmetic in plain sight, to the authority matrix with cash caps and the signable training milestones, safety, escalation and the shift annexes— with a control cover, acknowledgement of receipt and a self-audit. Twenty-one loose documents in a single one that prints with the button it carries inside.
N5Complete system
Several chained pieces you install and operate over time, with their review cadence. It changes how the business runs, not one decision.
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What it does and what you get
- In most restaurants roles live in the owner's head and on no paper, and that is paid for three times: at hiring, because nobody knows what is being looked for; on shift, because two people each think the same task belongs to the other; and in the hard conversation, because there is nothing to measure anyone against.
- This assistant writes the manual for the role you choose, with the layer almost nobody writes — authority, with cash caps — and duties that carry a clock, so they can be demanded.
- It is not an org chart nor an employment contract: it is the document that makes two different people in that seat perform alike, and turns a performance conversation into something other than an opinion.
- It is the WHAT of the seat; the HOW —the shift step by step, hung off the clock— is written by the Operating Manual by Role on top of this one, with the same yardsticks.
What you end up with
The manual_de_cargo.html file, printable on A4 with its print button inside, with the twenty-one sections of the standard. The role: control cover with code, version and next review; purpose with its absence line; place in the organisation with the neighbouring roles; eight to fourteen duties with a clock; the typical day of the shift; and the authority matrix with a cash cap and a reason on every line.
Money and measurement: THE ECONOMICS OF THE ROLE —what the section bills and what each target is worth, with the arithmetic beside every figure and every input stating whether it is measured or proposed—, the indicators with baseline and owner, and the boundaries table.
The person: the profile as observable behaviour, the 1·7·30·90 training plan with proof and signature per milestone, safety with the reason for each rule, the escalation routes, the appraisal rubric with the 4 and the 2 in writing, the career path with measurable thresholds and the five interview questions. Governance: the opening and closing checklists to hang, the open items, change control, the acknowledgement of receipt and the self-audit, computed on generation.
EXAMPLE This is what you getAn example built with Sazón de Origen, one of the house's fictional businesses.Not your data: your result is built with YOUR restaurant's.See the full example →Sample result
The owner asked this: «We are 24 people across two locations in Medellín and I am going to name a head chef in each one. I want them to know from day one what they decide alone, what they check with the location manager and what they are measured on. I need the role manual before I name them.»
Role: Head chef · MC-COC-01 · Reports to: the location manager of their location · Leads: 4 per location: prep cook, hot line cook, cold line and assembly cook, kitchen and dishwashing assistant · Shift: 10:30 to 18:00 Tuesday to Saturday; 10:30 to 15:00 on Sunday; Monday, 5 hours without service (illustrative): 39.5 hours a week.
The purpose, in one sentence: make sure the Bandeja de la casa leaving the pass at 13:20 on a Friday with a full dining room and six deliveries queued carries the same 180 g of protein, the same temperature and the same allergen signature as the one at 12:05, and that the kitchen that served it ordered yesterday at 16:00 exactly what it sold today.
If nobody fills this seat tomorrow, Sazón de Origen stops doing this: nobody weighs the protein at the pass, and every extra 10 g slips away quietly at 401,250 COP a month per location (illustrative); nobody signs the allergen ticket; nobody closes the purchase need at 16:00, and the order is built by habit or by the supplier; nobody decides at 14:30 what gets chilled and what gets thrown out; and food cost becomes a figure that shows up on day 5 of the next month and that everyone explains away.
Of the house's eight non-negotiable standards, five run through this role. The head chef enforces them; none of them is theirs to change.
| Decides alone | Up to | Why that cap |
|---|---|---|
| Throwing out product off criteria | 150,000 COP at cost per service | That is 9 plates at 16,320 COP of cost; beyond that it is an event the manager has to see |
| Rejecting at the door a product above 4 °C or more than 2 % short on weight | The full value of the delivery | The non-negotiable standard has no price |
| Switching to the short menu in the peak | One service, about 4,115,385 COP of sales per location at stake | More than one service is a staffing problem, the manager's |
| Sending home a food handler with fever, vomiting, diarrhoea or an open wound on the hands | The replacement's shift: 7 hours, about 60,000 COP (illustrative) | Guest health is not negotiable |
Ten lines in all, each with its cap and its reason. Consults, then decides: throwing out between 150,001 and 1,000,000 COP per event, with the location manager by phone, within 15 minutes. Does not decide: prices and menu, supplier, hiring or firing, overtime, comps.
The authority that has to be CREATED: the small emergency purchase. Today, when a bunch of coriander runs out at 12:30, someone goes out with cash from the till with no order and no invoice. Proposal: the head chef decides alone up to 60,000 COP per purchase and 300,000 COP per week, with a voucher and a receipt. Until the owner signs it, that line does not exist.
Through the head chef's pass go 4,115,385 COP per location on a service day (214,000,000 ÷ 2 locations ÷ 26 days) and 1,284,000,000 COP per location a year. The Volume 1 target that falls to them: 2 points of food cost, 2,140,000 COP a month, 25,680,000 COP a year per location.
| Rank | Lever | Per month per location | Per year per location |
|---|---|---|---|
| 1 | The sale that never happened: one table lost per peak because the starter took longer than 8 minutes (illustrative) | 665,280 COP | 7,983,360 COP |
| 2 | The portion: 10 g of extra protein on every plate | 401,250 COP | 4,815,000 COP |
| 3 | Waste: every point above 3 % | 363,800 COP | 4,365,600 COP |
| 4 | Receiving: 2 % protein shortfall not detected | 327,420 COP | 3,929,040 COP |
Together the four add up to 1,757,750 COP a month per location: 82 % of the 2,140,000 COP the target asks for.
The order is not the one people look at: the extra gram and the binned kilo are seen and scolded; the table that left because the starter took 11 minutes nobody sees, and it is the biggest lever. That is why, in duty 1, the stopwatch comes before the scale.
Illustrative example generated with a fictional restaurant. Not a promise of results, not a client case.
This is 3 of 5 parts. The full version holds the pieces that are carried out with the person: **the 1·7·30·90 training**, with what they learn at each milestone, how it is tested and who signs; **the escalation routes**, with whom to alert, within how many minutes and with which data in hand, plus the hard cases with the house answer; **the opening and closing card for the role (FOR-TAL-26)**, to hang in the kitchen office; and **the keys, passwords and authority record (FOR-TAL-27)**, where the person marks which «decides alone» line they do not exercise today.
See the full example — free accountWorks with these AIs
How to use it
Which of your data it uses
This assistant works with 14 of the 24 fields in «My Restaurant», among them Restaurant name, Business type and Cuisine or concept. It does not ask out of curiosity: these are what make the answer speak about YOUR scale instead of an industry average — the same calculation on a business of another size returns a number you cannot decide with.
You fill them once and they apply across the library, so the second assistant you open already starts with them in place. Whatever you leave blank, the assistant asks for one thing at a time instead of inventing it, and says so before answering, so you know what it is working from.
Always up to date
Every assistant carries a visible version and date. When an AI changes how it works, the assistant's version goes up and you see what changed.
v1.0.12026-08-27The response-ladder doctrine is stated in English with the house phrase —«continue with a marked assumption»— and not with a synonym. The migration probe caught it: 34 migrated bodies in Spanish and 27 in English, and the seven-card gap were the ones I wrote today. A doctrine said two ways stops being greppable.v1.0.02026-08-27Born by merging the twenty-one role cards in c21 — description, duties, responsibilities, authority, KPIs, targets, routines, competencies, experience, relationships and career plans — which were not twenty-one tools but the chapters of one manual. The role is picked with the selector.v1.1.02026-09-21The deliverable stops being a text and becomes a printable OPERATING DOCUMENT: a single manual_de_cargo.html with the print button inside, twenty sections and the five governance pieces a franchise never omits —identity with code and version, owners with signature, change control, acknowledgement of receipt and self-audit. Eight sections that did not exist before come in: place in the organisation, typical day of the shift, signable 1·7·30·90 training, safety and hygiene with the reason for each rule, escalation routes, appraisal rubric, printable shift annexes and open items. And the four gaps found by reviewing two real outputs are closed: a target now runs against its BASELINE (and one without it says «not measured» rather than being padded), a declared yardstick outside the trade range is questioned before targets are set on it, a role that does not reach three «decides alone» lines says so instead of padding the column, and the three neighbouring roles become a minimum input because without them the boundaries table is guesswork. The format numbered with letters and the example with circles: both now number 1 to 20. · SAME-DAY AUDIT: measured on the first version, 84 % of the ficha data appeared but eight of those only once, in the cover table — and ZERO derived figures, ZERO figures showing their arithmetic. Section 7, THE ECONOMICS OF THE ROLE, turns the ficha into money and shows the arithmetic of every result, with each input labelled measured / proposed / computed; plus the `comprobar_consultoria.py` probe.v1.1.12026-09-21The duel against the baseline caught what the body rewrite had degraded: turning the BEFORE YOU DELIVER block from checks into counts dropped the verification signal from 6 to 3 and the card from 91.7 to 87.7, under the 90 threshold. A count with no floor is not a check. Every point gets its verb back and keeps its count. And the trade yardsticks get their working ranges, which the body demanded and never supplied.v1.2.02026-11-02Paired with the Operating Manual by Role (Diego's brief, 02-11: «make them clear, powerful, complementary and consistent»). The yardsticks differed between the two documents for the same seat —portion ±5 g here and 10 g there; «order time» was under 4 min here and 8/18 min there, two metrics under one name—: order-taking (under 4 min) and kitchen ticket time (starters 8, mains 18) now have different names and the same values in both. The typical day is declared a SUMMARY of the shift, and the next step hands sections 4, 6, 8 and 13 to the operating manual as its skeleton.Same method, another variant
Inside the app this is a single control: you press it and the assistant reframes itself, including the variants that don't appear here because they don't have their own page yet.
Included in the always-growing library
Access to every published assistant, adapted to your AI and personalised with your restaurant's data, updates included.
