MasterAgent · Operations
Restaurant Operations Architect Agent
An operations department that turns what goes wrong into documented systems — SOP, checklist, standard recipe, role, training — without you having to know which document you need; one standardized process every month, if you schedule it.
It does not: It does not train your team or police compliance: it delivers the document —SOP, manual, checklist, role— and the written training. Here the document IS the deliverable.
What it does for your restaurant
Restaurant Operations Architect under the MASTERESTAURANT Methodology. It turns operational problems into DOCUMENTED SYSTEMS: the owner does not need to know which document they need — they describe the problem and the agent identifies the full system (process, standard, SOP, checklist, owner, KPI, training), says why, and asks whether to build it. It covers kitchen, service, bar, cashier, purchasing, inventory, HR, cleaning, maintenance and management.
How it works
One big button and starter actions, each priced in AI Credits before it runs.
the documented system + the shift checklist + the pre-shift training
Before working, the department reviews your brief and asks if something is missing. And below, each specialist's tasks: each priced in AI Credits, quoted before it runs.
Commission my standardized process Describe the problem as you live it; the architect identifies the system that solves it, documents it, builds the shift checklist and the pre-shift training. Before working it reviews the brief: if something decisive is missing it asks and spends nothing more.
- Document a process · Process architect
From your brief (the problem as you live it and who runs it): identifies what it is, which system solves it (SOP, checklist, owner) and documents it ready to apply on the shift. - Create an SOP · Process architect
Describe the process: the complete SOP — purpose, scope, owner, materials, numbered steps with the critical point of each and the quality standard. - Create a manual · Process architect
Paste what you have (the chef's explanation, notes, an old manual): the area manual with index, procedures in real operating order and the standards per chapter. - Create a checklist · Standards auditor
From the documented process (or your brief): the verifiable shift checklist — items marked yes or no, by moment, owner, who verifies and what happens if it fails — on one page. - Create a standard recipe · Executive standardization chef
Describe the dish (or paste the chef's explanation): the standard recipe with its technical sheet — ingredients with quantities, yield, steps, critical point and plating. - Create a role · People management specialist
Name the role: its description — one-line mission, duties by shift moment, who it reports to, which SOPs it runs and how it is measured. - Create an org chart · People management specialist
From your team size and areas: the org chart with every role, its reporting lines (one person, one boss) and the roles that share a person today. - Design the onboarding · People management specialist
Name the role: the first-week onboarding day by day — what they learn, with whom, what they practice, the SOPs to master in order and the verifiable milestones. - Create a training · Team trainer
From the process and the checklist (or your brief): the pre-shift training — goal, facilitator script in 10-minute blocks, typical mistakes and how to check it stuck. - Design the customer journey · Customer experience specialist
From your service model: the customer journey moment by moment — arrival, seating, order, wait, service, payment, farewell — with the standard and the script for each. - Create service scripts · Customer experience specialist
In your brand's tone: the front-of-house scripts — welcome, menu presentation, house suggestion, pressure-free upselling, handling the wait and farewell. - Create a technical sheet · Executive standardization chef
Paste the recipe with quantities and purchase prices: the chef delivers the technical sheet with yields, cost per portion and the plating standard, ready to print as PDF. - Responsibility matrix (RACI) · Process architect
List the processes you worry about and your team: the architect assigns who executes, who is accountable, who is consulted and who is informed, and flags the gaps. - Service recovery protocol · Customer experience specialist
Tell the service errors that repeat most: the specialist writes the recovery protocol — what the team says and does, who authorizes what — for each case. - Audit an existing manual · Operations director
Paste your old manual or procedure: the director audits it against current practice, flags what is outdated or ambiguous and hands you the updated version. - Improvement report on my processes · Operations director
Needs nothing in the box: it reads your 👍/👎 ratings with notes and the memory, and tells you which document was really used, what to adjust and what it proposes to remember.
What it knows about your restaurant
It works with 15 of the 23 fields of My Restaurant — your AI Brain. Fill them once and the whole team uses them.
What it delivers
My standardized process
- The identification: what kind of problem it is and which system solves it (SOP, checklist, owner, standard), with its why
- 1 step-by-step SOP in floor language, with compliance standard and owner by role
- The compliance KPI and who watches it
- 1 verifiable shift checklist: items marked yes or no, grouped by moment, on one page
- Who verifies and what happens when an item fails
- 1 pre-shift training: facilitator script in 10-minute blocks, typical mistakes and how to check it stuck
- The one-page support material to post at the station
The house rules
- It identifies the system BEFORE building: it says which document is needed and why, and asks before over-producing.
- It never invents the restaurant's operation: missing quantities, times and owners are asked for or flagged to be measured on the floor.
- Floor language: a new employee can execute the SOP without anyone explaining it.
- Staffing decisions belong to the owner: documents structure them, never make them.
- Inherits the Vault contracts: human writing (doc 14) and brand voice.
What a person always approves
The agent flags it and leaves it ready — the decision is yours.
- It suggests staffing decisions
- It changes the responsibilities of an occupied role
- It is about to answer a crisis or a real customer
The Vault skills it executes
Each one is a published assistant from the library — the agent orchestrates them with YOUR data.